Frequently Asked Questions

Everything you need to know about PEAQ – all in one place. From shipping and payment to subscription plans and product functionality – our FAQ gives you fast, clear answers to your most common questions.
ABOUT PEAQ
PEAQ is the new Swiss Performance Water – a functional hydration concept made for people who move. It's crafted with pure Swiss mountain spring water and infused with natural vitamins and minerals. Sourced directly from our spring in Adelboden. No sugar. No calories. No sweeteners. Just clean taste, real function – in a sleek, fully recyclable aluminium bottle.
PEAQ is co-developed by top Swiss athletes like Yann Sommer, Stan Wawrinka, and Roman Josi, together with the AQVA Group. These are not just ambassadors – they’re real performance experts who helped shape the product from the inside out.
Developed and bottled in Adelboden, Switzerland, using 100% renewable energy: 25% solar, 75% hydropower. Clean water, clean energy – that’s hydration with intention.
PRODUCT
Neither. It’s something new: a Swiss
Performance Water. More functional than plain mineral water. Cleaner than soft drinks. Sleeker than traditional sports beverages.
PEAQ is more than a drink – it’s a functional hydration concept: the Hydration Circle. It helps support your fluid balance, enhances mental and physical performance, and fits seamlessly into a conscious, active lifestyle.
The PEAQ Hydration Circle offers four functional variants for your day:
- Activate – for power and focus
- Boost – for energy and drive
- Balance – for inner calm and mental clarity
- Recharge – for rest and recovery
INGREDIENTS & PERFORMANCE
Every bottle is infused with purpose:
- Biotin (B7) – supports healthy skin, hair and energy metabolism
- Vitamin B5, B6, B12 – for mental focus, energy and nervous system function
- Vitamin C – helps protect cells and supports immune function
- Magnesium – for muscles, energy regulation and concentration, especially during movement or
stress
They support energy, focus, and the immune system. In PEAQ, they are purposefully combined for people with active lifestyles or increased needs – smartly selected and functionally dosed.
No. PEAQ is 100% clean.
- No sugar
- No calories
- No sweeteners
- No artificial colours
- No hidden ingredients
All flavour comes from natural plant-based extracts. All function from essential vitamins and minerals. Just clean hydration. Nothing else.
Also known as Vitamin B5, it’s a water-soluble vitamin essential for energy metabolism and found in nearly every
cell.
Activate and Boost contain approx. 66 mg of natural caffeine from guarana – the same roughly one to two shots of espresso. A smart focus boost, without sugar crash.
PEAQ uses natural flavours derived from herbs, roots, fruits, and plants – made via gentle methods like steam distillation. They deliver great taste with zero sugar, zero sweeteners, zero calories.
Not always. A flavour like peach might be
created by combining natural plant compounds that replicate the taste – with a
fraction of the resources. Great flavour, lower environmental impact.
Yes. Using real fruit for flavouring would
require millions of hectares of farmland worldwide. Natural flavours preserve water, land, and energy – and still taste amazing.
The pleasant sweetness comes purely from natural flavours – no sugar, no sweeteners, zero calories. Pure taste, with purpose.
PEAQ contains fine carbonation – Our “Speedy Bubbles” deliver instant freshness – a light sparkle for more flavour, more flow.
The magnesium content is below the legal
threshold (15% RDA per portion) for mandatory declaration – according to Swissand EU regulations. That’s why it can’t be listed officially. Still, magnesium is naturally present and still beneficial.
Yes – even lower levels contribute to your daily intake, especially with regular consumption. We use mineral-rich water and add a small functional dose to keep the taste clean and the benefit intact.
By law, natural minerals from unfortified
water can’t be labelled. But they’re still there – pure, powerful, and part of the PEAQ experience.
PACKAGING & SUSTAINABILITY
Because it does more than just look good. Our aluminium bottle is designed to perform:
- perfect for life on the move, without glass breakage or PET crinkle.
- stylish, robust, made to last.
- infinitely recyclable with no loss in quality. PET degrades, glass is heavy and energy-intensive.
- aluminium stays a premium raw material, built for true circularity.
And what matters most: aluminium protects what’s inside. Sensitive vitamins stay safe from UV light, oxygen, and moisture – so every sip delivers full function and stable quality, even after a long day in your bag.
Bottom line: It’s not just about design. It’s about delivering performance – outside and in.
Yes. It’s durable, refillable and designed for everyday use. Rinse, refill, repeat.
Aluminium and PET have similar carbon footprints, but aluminium can be endlessly recycled without losing quality. PET can’t. That’s why PEAQ chooses aluminium – for a more circular, conscious and premium packaging solution.
Just like a beverage can. Use any aluminum recycling bin – or one of our own PEAQ collection points. We work with Igora, Switzerland’s aluminium recycling expert, to ensure the bottle re-enters the circular loop.
By Ball Corporation, a global leader in sustainable aluminum packaging. Currently produced in the US, with plans to move to Europe.
DAILY CONSUMPTION
- Activate & Boost: 2–3 bottles/day depending on your overall caffeine intake
- Balance & Recharge: caffeine-free –drink as needed
Listen to your body – PEAQ adapts to your lifestyle.
Yes – especially the caffeine-free variants (Balance & Recharge). Clean hydration with no sugar, sweeteners or additives. Caffeinated versions are not for children under 14.
Yes – in moderation. The caffeine-free variants, Recharge and Balance, are a great choice during pregnancy. They’re completely free from caffeine, but rich in vitamins, minerals, and pure Swiss spring water.
The caffeinated PEAQ variants contain around 66 mg of natural caffeine per bottle – well below the recommended daily limit for pregnant women (200–300 mg according to WHO and EFSA). This means: one bottle per day is generally considered safe, as long as no additional caffeinated drinks (like coffee or energy drinks) are consumed.
That said, we recommend checking in with your doctor – it’s wise to be mindful of your caffeine intake.
Yes. PEAQ is 100% vegan – no animal ingredients, no animal-derived additives.
PAYMENTS & SAFETY
Yes, of course – the PEAQ experience is fully digital. You can shop and pay online safely, smoothly, and in just a few clicks.
Yes. Your data is protected with industry-standard encryption and secure checkout. We work with certified payment providers only – so you can shop with full peace of mind.
Absolutely. Our online store is optimised for fast, safe and frictionless payment – from desktop to mobile.
We accept the most common and trusted methods, including:
- Credit & Debit Cards (Visa, Mastercard, Amex)
- TWINT
- Apple Pay & Google Pay
You’ll see all available options at checkout.
SHIPPING & DELIVERY
Your PEAQ will usually arrive within 48 to 72 hours – fast, direct and tracked. As soon as your order ships, you’ll get an email with your tracking link.
We offer free shipping on all orders above 50.00 CHF.
For orders below 50.00 CHF, a flat shipping fee of 4.90 CHF applies.
You’ll see all charges clearly at checkout.
Yes – shipping is free on orders over 50.00 CHF.
Below that, a small fee of 4.90 CHF applies.
We currently ship throughout Switzerland & Liechtenstein. Just enter your postcode at checkout – we’ll confirm delivery right away.
We keep it local for now – Switzerland and Liechtenstein only. But we’re already working behind the scenes to expand.Want to be the first to know when we deliver to your country?
Sign up for our newsletter – and stay one sip ahead.
SUBSCRIPTIONS
With a subscription, your favourite PEAQ (24 bottles) comes straight to your door – regularly, reliably, and at a better price. You choose the model that fits your lifestyle: Core or Pro.
CORE – Monthly delivery
- 2 x 12-packs of your preferred flavour delivered every month
- Ideal if you tired of reordering your PEAQ on a monthly base
- Always 5% off – no need to reorder manually
PRO– Bi-weekly delivery
- 2 x 12-packs of your preferred flavour delivered every 2 weeks
- Ideal if you move more, sweat more, perform more
- Always 10% off – hydration, uninterrupted
Yes. After your first two deliveries, you can cancel your subscription anytime.
No hidden rules, no hassle. You stay in control.
Of course. You can update your plan, delivery rhythm or flavour anytime via your account dashboard.
- Up to 10% savings on every order
- No checkout stress – just hydration on autopilot
- You’ll never run out of your go-to performance water
- You can cancel anytime after 2 deliveries