Frequently Asked Questions

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Everything you need to know about PEAQ – all in one place. From shipping and payment to subscription plans and product functionality – our FAQ gives you fast, clear answers to your most common questions.

ABOUT PEAQ

PEAQ is the New Swiss Performance Water – clean hydration for people who move. Born in the Alps, enriched with natural minerals, and developed with top Swiss athletes. It’s more than water – it’s performance in a bottle.

PEAQ was co-created by Swiss elite athletes including Yann Sommer, Stan Wawrinka, and Roman Josi, together with the AQVA Group. Their know-how from high-performance sports flows directly into every bottle.

PEAQ is produced and bottled in Adelboden, Switzerland, using water from our own mountain spring. Made with 100% renewable energy – Swiss quality, sustainably crafted.

PRODUCT

Neither – and better than both. PEAQ is a new category: Swiss Performance Water. Smarter than water, healthier than soft drinks, cleaner than energy drinks – and designed for real-life performance.

The PEAQ Hydration Circle offers four functional variants for your day:

  • Activate – for power and focus
  • Boost – for energy and drive
  • Balance – for inner calm and mental clarity
  • Recharge – for rest and recovery

INGREDIENTS & PERFORMANCE

No. PEAQ is 100% clean.

  • No sugar
  • No calories
  • No sweeteners
  • No artificial colours
  • No hidden ingredients

All flavour comes from natural plant-based extracts. All function from essential vitamins and minerals. Just clean hydration. Nothing else.

Every nutrient in PEAQ supports your body and mind:

  • Vitamin C: Boosts immunity and iroon absorption
  • Vitamin B5, B6, B12: Supports energy, focus and nervous system
  • Biotin (B7): Maintains healthy skin and hair
  • Magnesium: Essential for muscles, nerves and mental performance

Pantothenic acid is another name for Vitamin B5 – a key vitamin for energy metabolism found in almost every cell in your body.

Activate and Boost contain approx. 60 mg of natural caffeine from guarana – roughly the same as two shots of espresso. Perfect for clean energy and focus without the sugar crash.

They’re plant-based extracts from herbs, fruits, roots or wood – gently extracted without chemicals. They deliver taste without sugar, sweeteners or calories.

Not necessarily. To recreate fruity flavours like peach, we blend natural plant extracts with similar taste profiles – without using the actual fruit. That saves water, energy and farmland.

Yes. Using fruit for flavouring would require massive land and resources. Natural aromas give us the same taste – with a fraction of the footprint.

From the flavour itself. PEAQ contains no sugar and no sweeteners – just clean, subtle taste.

PEAQ contains fine carbonation – what we call “Speedy Bubbles.” It adds a refreshing sparkle on the first sip without overwhelming fizz. The result: a crisp, energising drinking experience.

PEAQ contains magnesium from natural mineral water, but the amount falls below the legal threshold (15% of daily value per portion) required for declaration. Still, magnesium is naturally present and still beneficial.

Yes. Even small amounts support your daily intake – especially if you drink PEAQ
regularly. Our mountain water contains natural magnesium, and we gently enhance it.

Swiss law prohibits adding nutritional values to natural mineral water labels. Since PEAQ is based on authentic Swiss mineral water, its minerals remain naturally present – even if they’re not printed on the bottle.

PACKAGING & SUSTAINABILITY

Because it performs:

  • Light & travel-ready
  • Robust & refillable
  • Infinitely recyclable
  • Shields vitamins from light, air, and moisture

Yes. It’s durable, refillable and designed for everyday use. Rinse, refill, repeat.

Aluminium and PET have similar carbon footprints, but aluminium can be endlessly recycled without losing quality. PET can’t. That’s why PEAQ chooses aluminium – for a more circular, conscious and premium packaging solution.

Just like a beverage can. Use any aluminum recycling bin – or one of our own PEAQ collection points. We work with Igora, Switzerland’s aluminium recycling expert, to ensure the bottle re-enters the circular loop.

By Ball Corporation, a global leader in sustainable aluminum packaging. Currently produced in the US, with plans to move to Europe.

DAILY CONSUMPTION

  • Activate & Boost: 2–3 bottles/day depending on your overall caffeine intake
  • Balance & Recharge: caffeine-free –drink as needed

Listen to your body – PEAQ adapts to your lifestyle.

Yes – especially the caffeine-free variants (Balance & Recharge). Clean hydration with no sugar, sweeteners or additives. Caffeinated versions are not for children under 14.

Yes – in moderation. Balance & Recharge are perfect: no caffeine, clean vitamins, and Swiss spring water.

Activate & Boost contain 60mg of natural caffeine – below the WHO recommendation. Check with your doctor to be safe.

Yes. PEAQ is 100% vegan – no animal ingredients, no animal-derived additives.

PAYMENTS & SAFETY

Yes, of course – the PEAQ experience is fully digital. You can shop and pay online safely, smoothly, and in just a few clicks.

Yes. Your data is protected with industry-standard encryption and secure checkout. We work with certified payment providers only – so you can shop with full peace of mind.

Absolutely. Our online store is optimised for fast, safe and frictionless payment – from desktop to mobile.

We accept the most common and trusted methods, including:

  • Credit & Debit Cards (Visa, Mastercard, Amex)
  • TWINT
  • Apple Pay & Google Pay

You’ll see all available options at checkout.

SHIPPING & DELIVERY

Your PEAQ will usually arrive within 48 hours – fast, direct and tracked. As soon as your order ships, you’ll get an email with your tracking link.

We offer free shipping on all orders above 50.00 CHF.

For orders below 50.00 CHF, a flat shipping fee of 4.90 CHF applies.

You’ll see all charges clearly at checkout.

Yes – shipping is free on orders over 50.00 CHF.

Below that, a small fee of 4.90 CHF applies.

We currently ship throughout Switzerland & Liechtenstein. Just enter your postcode at checkout – we’ll confirm delivery right away.

We keep it local for now – Switzerland and Liechtenstein only. But who knows where the journey takes us next.



SUBSCRIPTIONS

With a subscription, your favourite PEAQ comes straight to your door – regularly, reliably, and at a better price. You choose the model that fits your lifestyle: Core or Pro.

CORE – Monthly delivery

  • 2 x 12-packs of your preferred flavour delivered every month
  • Ideal if you tired of reordering your PEAQ on a monthly base
  • Always 5% off – no need to reorder manually

PRO– Bi-weekly delivery

  • 2 x 12-packs of your preferred flavour delivered every 2 weeks
  • Ideal if you move more, sweat more, perform more
  • Always 10% off – hydration, uninterrupted

Yes. After your first two deliveries, you can cancel your subscription anytime.

No hidden rules, no hassle. You stay in control.

Of course. You can update your plan, delivery rhythm or flavour anytime via your account dashboard.

  • Up to 10% savings on every order
  • No checkout stress – just hydration on autopilot
  • You’ll never run out of your go-to performance water
  • You can cancel anytime after 2 deliveries

FREE SHIPPING

For orders over CHF 50.00 to CH & LI

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QUICK DELIVERY

Delivery within 48 hours on business days

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CONTACT US

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